Can I cancel my subscription?
You are free to cancel anytime.
Can I sell outside South Africa through Zasttra.com?
Yes, absolute. Simple setup your shipping to allow shipping to other countries and also add that information under your seller policy for customers to see.
Can I upload CSV files to Zasttra Marketplace?
Yes, you can load products via CSV.
Go to your seller account > products > product listing > more action > add product by csv
use this link: http://seller.zasttra.com/index.php?p=add_product_by_csv
Give us more clarity regarding processing orders, and payouts
You are required to ship ordered products directly to the customer and then enter the tracking details on the order when you ship it. This way, the customer will be notified and our systems can also update the buyer on the location of their order.
You can also contact the customer directly becau...
How does shipping work?
We have two shipping methods available.
These methods are 'Seller Free Shipping' and 'Seller Standard Shipping'.
With the Seller Standard Shipping, you can add a price range and a fee for the different ranges and also select which provinces you are shipping to. This means shipping will be char...
How do I list my products on Zasttra.com?
Once the registration process is complete our team will work closely with you to create your online catalogue. You will also be given access to online panels through which you can easily manage your listings.
How do I register myself as a seller on Zasttra.com?
In order to register, please fill a simple registration form. We will respond to you after reviewing your information at the earliest.
How do I setup shipping?
Learn how to set up shipping by downloading the instructions here >> Zasttra Seller Shipping Setup.pdf
I don't have a website, can I still sell on Zasttra.com?
You don't need a website to start selling on Zasttra.com. All you would have to do is list your products on Zasttra and start selling.
If I list my products on Zasttra.com, will the customer know that he or she is purchasing from me on Zasttra.com?
Yes, your seller name indicated on our product pages and offer listing pages that the products are sold by you.
What are the charges of selling on Zasttra's marketplace?
Listing of products on Zasttra.com is absolutely free. Zasttra does not charge anything to you for listing your catalogue online. You only pay a small commission for what you sell. The commission structure is shared and agreed with you at the time of registration. Zasttra charges sellers 8-18% pe...
What is happening with the payment of shipped orders?
Please check on your account to see when the order was shipped. Payment is made out to your Payfast account every Thursday for shipped item ONLY.
Who can sell on Zasttra.com?
To sell on Zasttra.com you should be able to meet following criteria: You should be authorised to sell in South Africa. You can only sell new and genuine products through Zasttra.com. You can be any of the following: Manufacturer, Wholesaler, Distributor, Retailer. There are few exceptions to the...